Quality has been responsible for the success of many companies. Conversely,
the lack of quality has led to the demise of some businesses. IC Analytics
defines quality as achieving the customers' targets with minimal variation.
Although there are many soft skills that help in quality improvement, the
pertinent statistical methods developed or promoted by leaders such as Shewhart,
Deming, Box, Meeker, and Montgomery have been largely ignored or misapplied. The
proper application of genuine statistical methods to predict and prevent quality
issues is critical to maximizing profitability and market share.
Statistical Process Control (SPC) is a vital tool for manufacturers to ensure
that process changes are quickly detected, thus avoiding potential adverse
effects. SPC helps personnel to focus on minimizing variation in key process
characteristics, so that customers consistently receive high quality products
while scrap is minimized. IC Analytics helps companies in many industries
establish effective SPC programs.